Business Information
Business Name:
BONA5D Credit Consultants, LLC / B5 ReAffirm
Mailing Address:
13046 Racetrack Rd #162 Tampa, FL 33626 United States
Customer Support:
Email: BONA5Dpurchases@aol.com
Phone: 813-495-8568
Customer service hours: Monday – Friday 9a – 5p EST
Products & Services
We provide professional consulting services, educational seminars, books, and branded merchandise.
Our offerings include:
• Live and virtual seminars and workshops
• Consulting services for individuals, organizations, and businesses
• Educational books and digital publications
• Branded apparel and promotional merchandise
Each product or service listing includes a detailed description, pricing, and delivery method prior to checkout.
Transaction Currency
All transactions are processed in U.S. Dollars (USD) unless otherwise specified at checkout.
Delivery Policy
Physical Products: Orders are typically processed within [2] business days and shipped via standard carriers. Estimated delivery times will be provided at checkout. Shipping fees, if applicable, are clearly displayed before payment is submitted. Shipping times may vary based on location and carrier availability. Tracking information will be provided when applicable.
Export Restrictions
Products are not shipped outside of the United States.
Digital Products (Books, Downloads): Digital items if available are delivered electronically via email or direct download immediately after successful payment.
Seminars & Services: Access details for live or virtual seminars are provided by email following purchase. Consulting services are scheduled directly with the client after confirmation of payment.
Return & Refund Policy
Physical Merchandise: Returns are accepted within [2] days of delivery if items are unused and in original condition. Customers are responsible for return shipping unless the item was defective or incorrect. Refunds are issued to the original payment method once the returned item is received and inspected. Certain items may be non‑refundable (e.g., digital goods, personalized items, or services already rendered).
Digital Products: Due to the nature of digital content, all digital product sales are final unless technical issues prevent access.
Seminars & Services: Refunds for seminars or consulting services are available based on the terms of the agreement of the event or session. No refunds are issued for missed sessions or late cancellations.
To request a refund or return, contact: Refer to the contact information indicated in the agreement
Security of Payment Information
We use industry-standard encryption and secure payment gateways to protect your personal and financial information. All payment card data is transmitted securely and is never stored on our servers.
Privacy & Consumer Data Policy
We respect your privacy. Any personal information collected through our website is used solely for order processing, customer service, and communication related to your purchase.
We do not sell, rent, or share customer data with third parties except as required to process transactions or comply with legal obligations.
For questions regarding data use, contact: BONA5Dpurchases@aol.com
Export & Legal Restrictions
Some products or services may be subject to geographic or legal restrictions. Customers are responsible for ensuring compliance with all local laws and regulations regarding purchases, imports, or use of our products and services.
Promotions & Special Offers
All promotions, discounts, or special offers are subject to specific terms and conditions, which will be clearly stated at the time of offer. Promotions may not be combined unless explicitly stated.
Terms & Conditions
By purchasing from our website, you agree to our Terms and Conditions, including pricing, payment authorization, delivery policies, and refund procedures. We reserve the right to update our terms at any time without prior notice.
Legal Compliance Statement
Our website complies with the operating regulations of Visa®, Mastercard®, and American Express® for online transactions, including transparency, consumer protection, data security, and dispute resolution.